We tend to feel that mistakes are a big no-no for businesses. After all, they do come with repercussions. But mistakes are pivotal to the growth of your business.
It’s not about actively looking to make blunders but going out of your comfort zone even if it means stumbling along the way. It’s about recognizing that if you want to foster growth, be innovative, and develop continuous improvement, you should cultivate a business mindset that doesn’t just welcome mistakes but actively learns from them.
Why should we all embrace mistakes? Here are some reasons why:
It Makes Us More Resilient
We can certainly learn the hard way in business. Fraud is one of those things that result in a once-bitten, twice-shy approach to conducting our operations. Something like bot lead generation fraud is seldom heard of but can be detrimental in marketing circles. Employee fraud is another type of deception that will make us feel that we’ve got to batten down the hatchets.
Embracing mistakes allows us to develop resilience and navigate challenges better. Survival is one thing, but it’s being able to thrive that will make us all feel that we’ve learned something from it.
It Fosters Innovation
Mistakes usually occur when businesses are experimenting with new techniques or approaches. We can all benefit from embracing mistakes in the form of experimentation. Often you can find yourself on the verge of a breakthrough if you keep pushing through your failures. This is especially true in creativity. It’s not necessarily about the first, second, third, or 14th idea! When we end up with more creative solutions because we have the tenacity to keep going through mistakes, everybody benefits.
Employees Are Engaged
If you run an organization with an iron fist and you are forcing people to avoid owning up to mistakes because of a very draconian approach to punishment, employees are not going to feel psychologically safe. When employees feel more honest about their work and their ideas, they will feel valued and empowered to contribute their best efforts.
Improves Customer Relationships
Mistakes provide us with an opportunity to demonstrate fantastic customer service. Addressing an issue quickly and transparently will help emphasize your commitment to delivering great customer experience. You can use it as an opportunity to engender customer loyalty and satisfaction.
A Reduced Fear of Failure
When we learn to embrace mistakes, we desensitize ourselves to the ravages of failure. If you want to run your business effectively, you should ingrain the importance of taking calculated risks among your employees. And you must set the example yourself.
Employees who feel emboldened are more likely to pursue ideas and create winning products. The willingness to make mistakes fosters a spirit of innovation.
It’s time we all grow up a bit and embrace the art of making mistakes.